Privacy Policy and GDPR

We collect certain information or data about you when you use edwardsos.co.uk
This includes:
- questions, queries or feedback you leave, including your email address if you send an email to us.
- your IP address, and details of which version of web browser you used
- information on how you use the site, using cookies and page tagging techniques to help us improve the website.
This helps us to:
- improve the site by monitoring how you use it
- respond to any feedback you send us, if you’ve asked us to
We can’t personally identify you using your data.
Edwards Outside Services will never share your e-mail address or any personal details with any third party.
Any personal contact data is held in strict confidence and in full compliance of the Data Protection Act.
Edwards Outside Services uses cookies to enhance your experience on this website. 
Cookies are small files that are placed on your computer by websites as you surf the internet. These files can help personalise your visit, for example by remembering the last time you visited, or what you searched for previously. Other cookies collect anonymous statistics, such as Google Analytics, which help websites like us improve the service we can offer to visitors.
Any cookies used on www.edwardsos.co.uk are 100% anonymous and do not collect any personal information, or information that can be used to identify an individual. We utilise first party cookies (originating from us, such as session IDs) and third party cookies (originating from partners such as Google and Facebook)
If you would like more information about third party cookies and would like to know your options in relation to not having this information used by these companies, then please visit https://www.google.com/policies/technologies/ads/
Analytics Tracking
If you want to opt out of Google Analytics tracking, then you can install a browser add-on which will block any Google Analytic traffic from any website: https://tools.google.com/dlpage/gaoptout
We are unable to offer a cookie-free version of our website, as this will affect the functionality and experience of your visit. If you do not want to receive any cookies, then the only option we can offer is not to use our website.
Where your data is stored
We store your data on secure servers in the UK.
It may also be stored outside of Europe, where it could be viewed by our staff or suppliers.
By submitting your personal data, you agree to this.
Keeping your data secure
Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.
Any data you transmit is at your own risk.
We have procedures and security features in place to try and keep your data secure once we receive it.
We won’t share your information with any other organisations for marketing, market research or commercial purposes.
Disclosing your information
We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with government departments for legal reasons.
Your right
You can find out what information we hold about you, and ask us not to use any of the information we collect.
For more information visit https://www.gov.uk/data-protection
Links to other websites
Edwardsos.co.uk contains links to and from other websites.
This privacy policy only applies to this website.
If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.
If you come to edwardsos.co.uk from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

Data protection policy

Our data protection policy sets out our commitment to protecting personal data and how we implement that commitment with regards to the collection and use of personal data.
We are committed to:
- ensuring that we comply with the eight data protection principles, as listed below
- meeting our legal obligations as laid down by the Data Protection Act 1998
- ensuring that data is collected and used fairly and lawfully
- processing personal data only in order to meet our operational needs or fulfill legal requirements
- taking steps to ensure that personal data is up to date and accurate
- establishing appropriate retention periods for personal data
- ensuring that data subjects' rights can be appropriately exercised
- providing adequate security measures to protect personal data
- ensuring that a nominated officer is responsible for data protection compliance and provides a point of contact for all data protection issues
- ensuring that all staff are made aware of good practice in data protection
- providing adequate training for all staff responsible for personal data
- ensuring that everyone handling personal data knows where to find further guidance
- ensuring that queries about data protection, internal and external to the organisation, is dealt with effectively and promptly
- regularly reviewing data protection procedures and guidelines within the organisation.
- we operate a closed office with visitor restrictions to protect our clients data and confidentiality.
- we process data only if necessary and avoid unnecessary copying or duplication.
- we store data in a variety of ways to minimise risk of loss and avoid storing categories of data together unless necessary.

GDPR

We take the security of your personal information seriously and comply with all relevant aspects of the Data Protection Act 1998 (DPA) and the EU General Data Protection Regulation (GDPR).

Who we are: Gary Edwards trading as Edwards Outside Services
The person responsible for protecting, controlling and processing your data is Gary Edwards.
You can contact this person with the following contact details:
Gary Edwards, 9 Amberey Road, Weston super Mare, BS23 3QJ
07879 414768
gary@edwardsos.co.uk

To provide our service to you, we need to keep a record of any information you give to us.  This will help us to keep accurate contact details, help us plan our work and keep accurate business records. The lawful basis for processing your information is our legitimate business interests.

This information may be shared when necessary with our employees or those directly involved in our services to you or the administering of our company affairs. This may include: sub-contractors, labourers, administrators, delivery drivers, suppliers, consultants, accountants, bookkeepers and legal advisors.

Your personal information will not be given to any other third parties without your consent.

All data will be stored in a secure manner. This includes protection against unauthorised or unlawful processing and against accidental loss, destruction or damage. Your personal information may be stored using secure cloud storage services. These internet-based services may not be located within the EU. Only trusted and well-respected data storage providers will be used.

Your personal data will be stored only if necessary to:
1. Maintain our business relationship with you
2. Fulfil our accounting responsibilities
3. Fulfil our responsibilities for data protection according to the Data Protection Act 1998.

You have the right to:
- Access any of your information that we hold
- Rectify any of your data we hold that is incorrect
- Erase data we hold about you, where lawful.
- Restrict processing of your data.
- Object to further processing of your data.
- Withdraw consent at any time, where relevant.

For more information about how your data is secured please ask for a copy of our data protection policy if required.

If you are unhappy about the way your personal data is used by us, you have the right to lodge a complaint with the Information Commissioners Office or other authority.

Please note that we will be unable to provide our services to you if we do not have your permission to store and process personal information you give us that we would reasonably need to fulfil our contractual obligations.